For a plumbing emergency in Boyds, shut off the water at the main valve, or at the well pump's breaker if your home has its own well, and leave immediately if you smell gas or propane. Then call the number on this page to be connected with a local plumber in Boyds.

Is my Boyds home on public water and sewer?
It depends on the address. Boyds grew up as a railroad and dairy-farming village on the old B&O Metropolitan Branch, and much of the area around Black Hill Regional Park and Little Seneca Lake is still semi-rural. WSSC Water is the public water and sewer utility for Montgomery County, but some properties here rely on their own wells and private onsite wastewater systems instead. The quickest way to tell is your bills: if WSSC bills you for water and sewer, street-side breaks and sewer overflows go to its Emergency Service Center at 301-206-4002. If it doesn't, the well, pump, pressure tank and onsite system are on your property, and a plumber who works on private systems is the person to call.
What if I smell gas, or the house runs on propane?
Some rural Boyds properties may have no gas main nearby, and those homes typically use propane or are all-electric. Whatever the fuel, a gas odor means getting everyone outside before using a phone. Then call 911 and either the gas utility named on your bill or your propane supplier. WSSC Water issues permits for and inspects every natural gas and LP gas installation in Montgomery County, so even a propane water heater replacement needs a gasfitter holding a WSSC license and a WSSC permit.
Which problems are worth a call tonight?
Water spreading from a broken pipe, a basement drain pushing up wastewater, a water heater leaking from the tank and a house with no water at all are all worth an urgent call. On a well, sudden loss of water often traces to the pump, the pressure switch or a tripped breaker, so check the breaker before anything else. On an onsite system, stop running water the moment drains start backing up; more water only adds to the problem. Frozen pipes are the other big winter call here, particularly in older farmhouses, crawlspaces and well houses.
A note for Boyds callers
Give the plumber your road and a landmark, such as MD 117, Barnesville Road, White Ground Road or the Boyds MARC station, since rural addresses can be hard to find at night. Mention whether you are on a well or public water. After-hours visits usually cost more, and travel time on outlying roads means no arrival time can be promised.
Emergency Plumber questions in Boyds
My home may not be on public water or sewer. Who handles a failure?
Our home runs on propane, not utility gas. What changes in an emergency?
Where is the main water shutoff likely to be, and how do I close it?
What should I have ready when I call?
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