If water is pouring or sewage is backing up in a Kensington home, turn off the main valve and keep everyone out of the wet area; a gas smell means getting outside before you call. Then call the number on this page to be connected with a local plumber in Kensington.

Are older Kensington homes more prone to plumbing emergencies?
They can be. The Town of Kensington grew from a summer retreat into a commuter suburb, its southern core is a largely intact Victorian-era layout listed as the Kensington Historic District, and the median home in town was built in 1959. Houses of that age often still have some original plumbing: galvanized supply lines that narrow with rust, cast iron drain stacks, and old gate valves that seize when you finally need them. Those parts tend to fail all at once, often during a cold snap or after a heavy storm loads the drains.
Who handles the water and sewer side?
WSSC Water provides water and sewer service to Kensington. A break in the street, water pooling at the curb or a manhole overflowing goes to its emergency line at 301-206-4002, and anything from the house side is a job for a plumber. WSSC also publishes an address-searchable map of service line materials and runs a Service Line Replacement Program with financial assistance, worth checking after an emergency if your line turns out to be old.
Will I need a permit for an emergency repair?
For many repairs, yes. WSSC Water issues plumbing, gasfitting and service connection permits, so a gas water heater replacement or a service line repair must be done by someone holding a WSSC license. The Town of Kensington has its own forms for home construction projects, so if the repair turns into remodeling, call Town Hall at 301-949-2424. Keep in mind that the 20895 mailing area, often called Greater Kensington, is much bigger than the town; addresses outside the town limits deal with Montgomery County rather than Town Hall for building matters.
Gas, timing and access
Washington Gas serves Kensington. If you smell gas, leave the building, then call 911 and the Washington Gas Emergency Leak Line at 844-WASHGAS (927-4427), option 1. Expect higher charges at night and on weekends, and no arrival time is promised. While you wait, turn off power or gas to a leaking water heater and keep everyone off drains that are backing up. Give the plumber a cross street such as Connecticut Avenue or Kensington Parkway, and note if parking is tight near Antique Row.
Emergency Plumber questions in Kensington
Our house is old. Are plumbing emergencies more likely?
Who do I call when water is bubbling up in the street or at the curb?
Does an emergency gas water heater replacement need a permit?
A pipe froze overnight. What should I do before help arrives?
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