In a Laurel plumbing emergency, close the main water valve to stop the damage; if you smell gas, leave the house first and call from outside. Laurel's water and sewer come from WSSC Water, and in the City of Laurel the gas utility is BGE rather than Washington Gas. Call the number on this page to be connected with a local plumber in Laurel.

Laurel's utilities at a glance
The City of Laurel lists WSSC Water as its water and sewer provider, and WSSC's emergency line is 301-206-4002 for main breaks, low pressure across the street or overflowing manholes. Gas is different here than in most of Prince George's County: the City's own resources list Baltimore Gas and Electric. If you smell gas, leave the area immediately, then call BGE at 877.778.7798 or 911. The Laurel mailing address also covers areas outside the city, some in Howard and Anne Arundel counties, so check your bills if you live in West Laurel, North Laurel or Maryland City.
The City issues building permits but doesn't review or inspect plumbing work; plumbing permits go straight to WSSC Water, and a water heater replacement needs one. The median home in the city was built in 1984, so newer townhouses around Laurel Lakes sit alongside older houses near the historic Main Street district.
Call now or wait?
| Situation | Call tonight? | Who handles it |
|---|---|---|
| Burst pipe, water spreading | Yes, after closing the main | A plumber |
| Sewage coming up in the basement | Yes | A plumber, or WSSC if a street manhole is overflowing |
| Gas odor | Yes, from outside | 911 and BGE first, then a plumber for repairs |
| Water heater leaking from the tank | Yes | A plumber, with a WSSC permit for the replacement |
| Dripping faucet or running toilet | No | A plumber on a weekday |
| Water main break in the road | Yes | WSSC Water |
Signs something has failed
- A sudden drop in pressure at every tap, or the meter spinning with everything off
- Gurgling toilets when the washer drains
- Wet drywall at the bottom of a wall that backs onto a bathroom
- Rusty water and popping sounds from an aging tank
Seasonal notes
Winter brings frozen pipes in exterior walls, unheated garages and crawlspaces, and hose bibs left connected to a hose. Disconnect hoses in fall and know where the main is before the first hard freeze. Summer thunderstorms can overload basement drains and sump pumps, especially in homes near the Patuxent River lowlands. When a storm is coming, check that the sump pump runs and that its discharge line is clear.
Emergency Plumber questions in Laurel
Which gas company serves my home, and which number do I call?
Does an emergency water heater replacement need a permit here?
Water is bubbling up in the street or a manhole is overflowing. Who handles that?
What should I have ready when I call about an emergency?
More plumbing services in Laurel
Emergency Plumber nearby
Helpful guides
Sources
- City of Laurel: resources (WSSC water and sewer contact)
- City of Laurel: contacts and resources (BGE)
- City of Laurel permit checklist
- BGE residential consumer reference guide (gas emergencies)
- WSSC Water 2025 Water Quality Report (customer service and emergency lines)
- Prince George's County DPIE: residential plumbing permits
- Laurel, Maryland (Wikipedia)
- Laurel housing by year built (city-stats.com)
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