Loudoun Water provides public sewer service in Ashburn, while the drain line leaving each house is private plumbing. If that line backs up, cracks or separates, a plumber handles the repair. Call the number on this page to be connected with a local plumber in Ashburn.

My Ashburn house is fairly new. Why is the sewer line failing?
Ashburn grew from farmland into planned neighborhoods such as Ashburn Farm, Ashburn Village, Broadlands and Brambleton, and its housing is young: in ZIP 20147, only about 2% of homes predate 1980. Laterals here are mostly plastic, which doesn't rust, but plastic has its own failure points. Trench backfill can settle and leave a belly where waste collects. Joints can be pulled apart when a patio, fence, deck or irrigation system goes in. Pipe can crack under a driveway, and roots from street trees and landscaping can still work into a loose fitting. Builder debris left in a line is another occasional cause in newer homes.
Who do I call first, Loudoun Water or a plumber?
If wastewater is coming from a manhole or neighbors share the problem, contact Loudoun Water; its after-hours emergency line is 571-291-7878 and Customer Relations is 571-291-7880. If only your house is affected, the blockage is almost certainly in your own line and a plumber is the right call. Ashburn is unincorporated, so there's no town utility to sort out; Loudoun Water serves the county outside the incorporated towns within its service areas.
Does a sewer repair in Ashburn need a permit?
It can. Loudoun County Department of Building and Development handles residential plumbing permits, which are filed as sub-records of a parent building permit through LandMARC or in person in Leesburg. A simple clearing doesn't add new pipe, but cutting in a cleanout or replacing a section usually brings the County in. The plumber typically handles the paperwork.
Common warning signs in Ashburn homes include:
- A basement shower or floor drain that bubbles when an upstairs toilet flushes
- Several fixtures slowing down at once
- Sewage odor near the foundation or the outdoor cleanout
- Repeat clogs soon after a line is cleared
A local note
Many Ashburn neighborhoods are governed by homeowners associations. If a repair will open a common area, sidewalk or shared landscaping, check with the association before the work is scheduled so restoration expectations are clear. It also helps to find the builder's site plan if you have one, since it may show where the lateral leaves the house and which direction it runs toward the street.
Sewer Line Repair questions in Ashburn
Can the sewer line on a newer house still fail?
How do I find out who provides sewer service at my address?
What happens to my lawn, driveway or patio during the repair?
Why do tree roots keep getting into my sewer line?
More plumbing services in Ashburn
Sewer Line Repair nearby
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