Emergency Plumber in Ashburn, VA

Who fixes a water main break in Ashburn?

Ashburn is unincorporated Loudoun County, so its public water and sewer come from Loudoun Water rather than a town utility. Loudoun Water's after-hours emergency number is 571-291-7878, and its customer relations line is 571-291-7880. Report water gushing in the street, a broken hydrant or a damaged meter to Loudoun Water. A burst pipe inside the house, a failed water heater or a backup limited to your home is a plumber's job. Loudoun Water treats Potomac River water, drawing on the Goose Creek reservoirs as needed, and also buys water from Fairfax Water.

Which gas company do I call?

Loudoun County says Columbia Gas and Washington Gas each serve parts of the county, and some homes use propane where neither utility reaches. Many Ashburn homes are all-electric. Your gas bill names your utility; keep its emergency number somewhere you can find in the dark. With any gas odor, leave the house first without touching switches, then call 911 and your gas utility from outside. A home on propane calls 911 and its propane supplier. Once the leak is made safe, a plumber can repair the house piping.

Do newer homes still have emergencies?

They do, just different ones. In ZIP 20147 only about 2 percent of homes predate 1980, and most went up between 1990 and 2019 in neighborhoods like Ashburn Farm, Ashburn Village, Broadlands and Brambleton. Corroded pipe is rarely the culprit. Instead, the usual late-night calls involve:

• A burst washing machine hose or a cracked supply line under a sink
• A water heater reaching the end of its life all at once
• A sump pump that fails during a summer storm
• A pipe in an exterior wall or above a garage that freezes in a cold snap
• A clogged main drain backing up into a basement

Loudoun Water says its system contains no lead service lines, so lead pipe is not part of the picture here.

A note on permits and pricing

If a repair becomes a water heater replacement or new gas piping, residential plumbing and gas permits come from Loudoun County Building and Development, filed as sub-records of a parent building permit through LandMARC or in person in Leesburg. Night and weekend calls usually cost more than a weekday visit, and arrival time depends on the hour, so none is promised. When you call, have the address, a landmark such as the Loudoun County Parkway or Route 7, and a short description ready.